THORNHILL FAMILY DAY HOMES
Concerns

Within the Day Home

Day-to-day concerns should be addressed with your provider.

Broader Issues

If you have a concern regarding the overall program, or with a provider's
approach, we ask that you call or drop in to see the day home Consultants.
Should this not prove satisfactory, we ask that you discuss the concern with
the Executive Director. If you have a concern regarding a policy or procedure,
and have gone through the appropriate channels, you can present your concern
to the Board of Director's collectively, or to the President individually.